Customer Service Representative
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Application Deadline
25 days left
Eligibility
Engineering Students
MBA Students
Undergraduate
Postgraduate
Gender
Female
Male
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Job Description
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Details
Responsibilities of the Candidate:
Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
Handle customer inquiries, complaints, and requests in a timely and efficient manner.
Resolve customer issues promptly and effectively, ensuring customer satisfaction.
Build and maintain positive relationships with customers, fostering trust and loyalty.
Provide accurate and up-to-date information about products and services to customers.
Identify and escalate customer issues that require further attention or specialized support.
Continuously seek opportunities to improve customer service processes and procedures.
Collaborate with cross-functional teams to ensure seamless customer experiences.
Stay up-to-date with industry trends and best practices in customer service.
Requirements:
Excellent communication and interpersonal skills, both written and verbal.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team.
Excellent organizational and time management skills.
Experience in customer service or a related field.
Fluency in English,Hindi.
Strong grammar and writing skills.
Proficiency in Excel.
Perks:
Medical Insurance
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